Contact support

With an international contact center, parts-distribution hubs, factory-repair facilities, and research-and-development labs, our services worldwide organization can address your questions quickly and comprehensively.

Our international support center is available by phone or mail 24 hours a day, 7 days a week. Please address your issue to our technical staff:

UNITED-STATES SUPPORT CENTER - AMERICAS

Tube Television Transmitters

Toll Free Number: 800-345-9295        Phone Outside US: +1-413-998-1100        Fax: +1-413-998-1194

Email:support@thomson-broadcast.us             Website: www.thomson-broadcast-csg.com

FRANCE SUPPORT CENTER - EMEA/APAC

Solid-State Television Transmitters: Futhura, Elite, Optimum, Ultimate     Radio Transmitters: VLF, S7HP, Elite DAB

Phone: +33 (0)1-34-90-32-55

Email: rmacustomer@thomson-broadcast.com

SWITZERLAND SUPPORT CENTER - Worldwide

Scientific Applications, Shortwave Radio Transmitters TSW, Mediumwave Radio Transmitters M2W, DRM Skywave 2000

Phone: +41-56-299-22-10

Email: support@thomson-broadcast.ch 

GERMANY SUPPORT CENTER - Worlwide

Antennas & Masts

Phone: +49 (0)6235-9250-300      Fax: +49 (0)6235 9250 330

Email: antennas@thomson-broadcast.de

To ensure prompt service with your product when contacting Thomson Broadcast via e-mail, please make sure that you provide the contact information as well as the product type concerned.

 

For OPEN SOURCE SOFTWARE CODES please click on the following links:

RADIO TRANSMITTERS

S7HP, TSW2250D,TRE2500D

    xkvd-2.6      Linux_Red_Hat (oversized: available on request)

TELEVISION TRANSMITTERS

Elite 100 & Elite 1000

    linux_kernel_2.4.20 (overized, on request)          U_boot_1.1.1             GlibC